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It’s a weekly, scheduled time, set aside to review goals, expectations and challenges and then brainstorm solutions. Here are the 7 Steps to a Successful …
These are some topics that you can discuss: Mission Statement and Company History - As the owner, this is your chance to share the mission statement of the restaurant …
In restaurants where menus change regularly, restaurant servers will meet with managers or kitchen staff prior to their shift to go over the day’s offerings. Typically they will discuss any …
Learn how to make it unique and worth coming back for. Be pleasant. Greet everyone who enters warmly. Don’t refuse to seat three guests just because the fourth isn’t …
The pre-shift meeting happens before the hustle of the lunch or evening rush takes over. It’s a period where managers can share updates to the menu, answer accompanying questions, …
Perfect Restaurant Meeting - The Restaurant Boss Perfect Restaurant Meeting Summary I am one of the few people who actually loves meetings and thinks they are extraordinarily …
Prepare a family meal if it’s over lunch, or bring in donuts and coffee during a morning meeting. At the very least, the sugar and caffeine will prevent the server who worked a …
All departments in a restaurant are interdependent, and thus, important. Include your kitchen crew, bartenders, bussers and the remaining managers in the pre-shift meeting as …
Common staff meeting topics include: Ongoing projects Recent performance Next quarter’s goals Industry news Upcoming events Process updates Customer feedback Design …
Here are 11 ideas of great things you can do with staff meeting time. This list is by no means exhaustive. There are just some ideas to get you thinking about higher value …
Thinking skills often involve decision making and solving problems. It can also include planning, organize, finding information, multi-tasking, and memory. How It Is Learned In …
The Best Restaurant Server Interview Questions Start with softball questions that feel out this person’s personality. Why do you want to work here? Every restaurant on every …
Restaurant Safety [ English] [ Spanish] Slips and Falls - Avoid Slip-Ups [ English] [ Spanish] Wash Your Hands - Give Yourself a Hand [ English] [ Spanish] These Safety Meeting topics are …
We’ve got a table for four. Come this way, please. (The hostess shows the table to the customer.) Customer: Could we get a table by the window? Hostess: No. All those tables …
Compiling a list of restaurant server interview questions ahead of time ensures that the interview is productive and focused. That’s why we’ve compiled this mix of behavioral and competency …
Say "Absolutely" (please don't say "No problem"), and tell our server what we need so he or she can take care of it. 19. "But that's what I wrote down." Maybe what you brought …
Servers who are trained to identify customer’s underlying needs and who have extensive menu knowledge to fall back on will be able to provide service that feels thoughtful, personal, and …
When training a server on an important task, go through the following five phases: Why Do. How Do. I Do. We Do. You Do. First, explain why a task must be done a certain way (“Why Do”). Then, …
1. Smile. It’s the number one rule of customer service: be as warm and inviting as possible when greeting or talking to customers. Nobody wants to deal with a grumpy server, …
Next are the seven steps to a successful manager meeting. Step one: proper planning. Gather your numbers and inventory so you know your cost of goods sold and labor cost. You can look …
8. Why is bonding with other staff members essential to a learning community? This question can help staff consider their individual and group actions as being important to a …
For meetings that will be held on the floor of the restaurant, it’s vital that you consider the flow of the restaurant. This is particularly important if you’re going to host a …
The preferred answer to this question will depend largely on the specific needs of your establishment. Typically, a breakfast and lunch server should be comfortable carrying large …
To begin having effective restaurant manager meetings, follow these seven steps: Step 1 – Plan Look at last week’s priorities and goals and audit where they are. Did they get …
Your pre-shift meeting ideally will include both your front and back of the house staff along with any managers. The meeting content should be crafted for all and should be …
Here is a list of creative meeting ideas to shake up the routine and engage employees. 1. Team Pomodoro session The Pomodoro Technique is a time management …
Request a quiet location for your meeting. If you are part of a group of over four people, choose a restaurant that has a small private room and reserve it ahead of time. …
From aggressive upselling to hitting on your date, these are the ways that waiters drive us crazy. Recently, we played devil’s advocate by suggesting that tipping should be abolished in the …
If the restaurant has a service measurement system, or mystery shopping data and scores from the prior week, be ready to review the latest information. Discuss and establish …
This should not take more than five minutes. · Brainstorming session with entire group: 10 to 20 minutes. · Break up in groups. Ask each group to come up with a plan of action for the topic at …
When restaurant staff work well together, they are able to create a better customer experience, which is better for your bottom line. 1. Keep Restaurant Communication Channels …
In restaurant management, preparing each dinner service is like preparing a show where everyone has a role, there is a script to follow and an audience to impress. In this …
Fortunately, we’ve assembled some tips that can improve teamwork in a restaurant while helping employees work together to produce successful results. 1. Hire wisely Ultimately, …
Work with the restaurant manager regarding your purpose and seating preferences. Invite your guests. Be sure and include helpful details such as parking information and other possible …
21 server tips and tricks. Here’s a list of time-tested serving tips that all good waiters have used at some point: Write “thank you” on your guest’s checks. Studies show that it …
18 Backlog breakdown. Your team should always know what’s waiting for them around the corner. Take the time to discuss as a meeting topic what the backlog of projects or …
There are a few best practices when it comes to creating worthwhile staff meeting topics. Ideally, your agenda will include items like important goals and discussion topics: Meeting objectives …
If we do that, everything around us will improve as well. This article will consider 15 restaurant management tips that can get you on the path to managerial success. 1. Display A Positive …
Consistency is not just key for time and place, but also for your meeting structure. Because they're short, pre-shift meetings are at their most effective with a set structure. Here is …
Be kind to your server When you're interacting with restaurant staff, always be courteous. This means using words like "please" and "thank you" throughout the meal. If you …
This post will highlight the top 20 mistakes that restaurant servers can make and offer some advice for dealing with them. Mistake #1 — Poor Greetings. The first mistake made …
Communication. Inventory including; restocking, communication of bar needs, reorganizing (suggestions), organizing beer fridge + liquor cupboard and fruitfly management. …
Lite aerobics or casual yoga stretches will work best. 7. Get out of the office. Source: Peerspace. The office can feel suffocating at times, so give your staff a change of …
Set a Location. Try to hold the pre-shift meeting in a similar place every day that is quiet and free from distractions. While it’s often hard to find a meeting place that’s always distraction-free, …
Nick spends 98% of his disposable income at restaurants, which, naturally, makes him an expert on them. How To Train Servers. Introduce the Business. Show, Don't Tell. Server Shadowing. …
In this meeting, discuss the goals you have set. This is the time to think big and plan ahead for your establishment. To summarise: Weekly staff meeting: discuss tactics. Monthly staff …
10 Tips to Help Make Your Next Employee Meeting a Success. 1. Prepare your objectives. Know what you want to accomplish going into each meeting. You might want to write up an agenda …
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