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Now more than ever, people will look at your site. 4) Pick-up Protocol Processes: Consumers and your employees are afraid to come into contact with strangers. Make it so …
“Let Us Handle Dinner” or “Click and Pick Up” or “Take a Break and Let Us Deliver”— these messages couldn’t come at a better time for weary customers. Those who have been …
Over-Communicate. Tell your customers that you’re open for takeout and delivery on social …
Ask regulars and other members of the community to share what your restaurant means to your city or neighborhood Get candid about the challenges and triumphs you’ve faced during the …
Covid-19-Friendly. Because of the pandemic, the candid and friendly environment in …
For instance, a Pennsylvania restaurant indicated that the price of meats has increased by 30 to 40 percent during the COVID-19 crisis. The government has actively …
Let your customers know you're open. Graves said that communicating with customers as actively as possible is key to drawing in business. "The main thing is let your …
One of the easiest ways to do this is through restaurant upselling. Upselling means convincing customers to upgrade their current purchase or buy more items. Restaurant upselling is the …
Many of the recommendations from employers to prevent the spread of the virus are the type of steps restaurants should already be taking, anyway, such as ensuring workers …
According to Restaurant Business Magazine, employers are trying to retain workers by providing paid sick leave, same-day paycheck options, flexible schedules, and …
Featuring unique menus that change every few days is a great way to create higher frequency return customers. Get Creative Although not all your regular customers may be …
Give as you can and lean on vendors as it is a particularly scary time for employees depending on sporadic hourly wage as restaurants are or were forced to shut down their …
What’s more, the tool enabled the restaurant to take orders remotely, enabled workers’ and customers’ ability to social distance and reduced bottlenecking and congestion in the …
Restaurants have been using and evolving these programs for years to help incentivize repeat customers. During the shutdown, restaurateurs revived programs and …
One strategy for restaurant owners to consider is creating new discounted entrees that are appropriate for this economic environment. This is critical for more expensive …
Follow these steps to gain ground during uncharted times. As governments on the local level continue to take action against COVID-19 and mandate the temporary closure of restaurants …
Not only can restaurants create a fun and interactive community-based experience for their customers, but they can also ask questions or run sweepstakes. Information volunteered by …
Informing people of your alternate dine-out options helps customers and your employees remain safe during recommended social distancing periods. Solutions like Local campaigns can help …
Additionally, consumer expectations are changing as a result of COVID-19. Restaurants should focus on what they can do to make customers feel confident about …
To reduce physical contact between the staff and guests, many restaurants are opting out of placing physical menus on each table. Technology is playing a role in following …
Here are 7 proven customer retention tactics you can follow during the pandemic. Strategic Usage Of Discounts You can’t bring back customers with random discounts. You …
On most days, from 6 a.m. to 2 p.m., people can find Krystal Harris behind a Plexiglas shield, perhaps smiling under her mask as she takes orders and packages to-go food …
Tips for Better Restaurant Marketing During COVID-19 The year 2020 has turned the world and the global economies upside down. With the idea of social distancing, COVID — …
First things first: communicate your plans. 1. Reach out to guests. “Restaurants in areas where either actual cases or substantial fear of cases may want to let at least regular customers …
Restaurants that choose to remain open at this time need to alert customers that they’re open, what they’re offering and how they’re keeping customers and employees safe. …
As restaurateurs seek to attract customers, the use of enticing words such as "intimate," "cozy" and maybe even "atmospheric" may fall by the wayside. They'll likely be …
5 ways restaurant consumer trends are shifting during the coronavirus pandemic. According to The NPD Group, consumers now tend toward foods that are accessible, offer …
In fact, the boost in sales from offering free WiFi should more than cover your internet bill each month. 3. Provide Live Music Plenty of restaurants and bars in London attract customers by …
For instance, a 50% discount coupon with a 30-day limit may encourage them to visit your restaurant sooner rather than later. Take advantage of seasonal holidays and other …
All over the country, communities are rallying around restaurants that have been hard hit by Coronavirus. People who love their local restaurants are stepping in to help them: …
Overall, when it comes to attracting customers and marketing to them right now, try to be upbeat and positive in your messaging. Look for opportunities that will remain …
In scenario A3, restaurant sales return to precrisis levels in early 2021. In scenario A1, full recovery to pre-COVID-19 sales takes three years longer. The trajectories also differ by …
Riehle said 2020 ended with an estimated $240 billion less sales than 2019 — a 19.2% decrease — and that 2 million restaurant workers remain out of work, even though the …
Find the support and resources your business needs to power on through some of the challenging days ahead with Constant Contact’s Power On Portal, including: Inspirational …
Erin Miller opened Urban Hearth, an intimate farm-to-table restaurant in Cambridge, Massachusetts, in 2016 and has since cultivated a customer base of dedicated …
First, identify the type of food you’re most comfortable making and create a menu you’ll be able to execute daily. Next, transform your catering operation into a ghost restaurant …
As more and more people are opting for contactless delivery, you need to make sure that you provide your customers with this option too. Ensure that you have enough cutlery …
Many business owners are worried that the impact of COVID-19 will be deeper and more long-lasting than anticipated. As a result, merchants in every industry are looking for …
As a result, restaurants have been actively putting online stores to work for their businesses in greater numbers than ever before. And that’s quadruply true during the dangers …
Eating in a restaurant is one of the riskiest things you can do during the coronavirus pandemic. To understand why, you need to think about the latest science around …
If it’s your staff, you can promise your customers safety. Let them know your drivers are washing their hands, using hand sanitizer, and using gloves when handling their food. Have your drivers …
Let customers know what you're doing to prevent the spread of COVID-19. Send an email to your customers and post signage in your store to assure them that you're doing …
The food service industry is expected to lose more than $50 billion in sales in April alone, and more than 8 million restaurant employees have been laid off or furloughed during …
4. Little things count. If you can, try to offer free delivery or a free item with purchase. Small incentives can go a long way to attract customers in a hyper-competitive market; even …
A recent survey highlights some of the steps employers are taking to attract and retain workers in today’s ultra-competitive talent market: • 57% of employers are offering …
Because so much of restaurant sales comes from alcohol purchases (20-30 percent), restaurants have been looking for legal ways to unload some of their bottles. New …
Foodies can help turn the tables by thinking globally and acting locally during the ongoing COVID-19 outbreak. (iStock) Many establishments have majorly modified their …
Tourist reliant restaurants in The Galleria area learn to attract more local customers during the coronavirus pandemic Ryan Nickerson , Staff writer Nov. 7, 2020 …
Insights ›. Pleasing customers during a pandemic. By René Vader, Global Sector Head, Consumer & Retail, KPMG International; Wei Lin, Partner, Global Strategy Group, KPMG in China; and Paul …
A group of restaurant industry professionals also created the Dining Bond Initiative, which allows people to buy gift certificates from restaurants at a 25% discount. So, if …
We have collected data not only on What Can Restaurants Do To Attract More Customers During Coronavirus, but also on many other restaurants, cafes, eateries.