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Adjusted Gross Operating Profit (AGOP): A measure of gross operating profit used to determine how much of your income is minus the hotel management base fee. Advance Order: Order …
Meat and Three: This type of restaurant offering is exclusive to the Southern United States and refers to a set menu where your customer can choose one meat and three side dishes for a special price. Menu: A menu at a restaurant is …
Metasearch: A metasearch tool aggregates results from a variety of search engines into one view. For travelers, metasearch engines like Google, …
The blend of different market segments that occupy a hotel, measured as a value or percent of occupancy. C Central Reservation System (CRS) A reservation system used to maintain hotel …
POS – Acronym for a point of sale – the system in which the wait staff enters in the order and each sale is recorded. QSR – Acronym for quick service restaurant. Run – To …
Administration Costs ADR – Average Daily Rate ADS – Alternative Distribution System Adult Only Resort Agency Model AGM – Annual General Meeting AGOP – Adjusted Gross Operating Profit …
Complete Meeting Package – a per person charge, inclusive of guest room, food and beverage, and proportional percentage of all other event charges. COS. Cost of Sale. COTB. Comparative …
How Loco Taqueria and Fat Baby Have Made Changes on the Fly. COVID-19 has made it essential for restaurants to rethink their normal operations. Here's how Fat Baby and …
ABPCO – Association of British Professional Conference Organisers ( http://www.abpco.org) ABTA – Association of British Travel Agents ( http://www.abta.com) ADR (or ARR) – Average …
This handy glossary includes the main terms related to the hotel industry, from A to Z, and will get you up to speed with the language of the hospitality field! In this glossary, we explain definitions of the hotel industry …
A food and/or beverage event held in a function room. Banquet Event Order (BEO) A form used by the sales, catering, and food production areas to detail all requirements for a banquet. Information provided by the banquet client is …
There are different terms that are used hotel and restaurant management. Some of the common terms include bed and breakfast, full board, buffet and so many other …
In a sentence: “The expo said the kitchen needs more parsley for garnishing.”. 14. Fire. This is a term used by the head chef to let others in the kitchen know it’s time to start …
HCD – Hotel Content Database. Content management system used to distribute static information about hotels to 3rd parties including GDS (Global Distribution Systems), OTA …
Manage job expectations of staff to ensure they give optimum effort. Take advantage of current modes of advertising to gain the most exposure. Monitor revenue and …
A CRS is a type of reservation system software used to help hotels track inventory, manage guest reservations, and process guest reservations in real time. Distribution Channels …
General Hotel Terminology……………………… (186 Terms) Front Office Terminology………………………… (362 Terms) Housekeeping Terminologies…………………… (517 Terms) HR Management & …
Adjoining Rooms – Two hotel rooms that have a door connecting them from the inside; may be booked separately, and in that case, each side can be locked for privacy. Half …
It is one of the very important supporting areas in the food and beverage department of the hotel. It provides the food and beverages for the service of meals which are …
Here’re some important hotel industry terms and terminologies that every new-age hotelier must know to excel in running hotel business in the long-run. If rating ranges between 0-6, guest is …
Hotel And Restaurant Management Terms And Definitions Can have and hotel restaurant management terms of seating area, and interpersonal relations, key operator will …
Restaurant Lingo: Restaurant Terms and Slang. To be successful in the restaurant industry, employees and managers alike need to be familiar with standard restaurant terms. This will …
Full Pattern Length of Stay (FPLOS): Another hotel revenue management terminology indicates if a rate is available for the arrival date and length of stay. Gross Operating Profit Per Available …
MICE is an acronym that means ‘meetings, incentives, conventions and exhibitions’, which is an important and lucrative guest segment for hotels that can capture the business. MICE groups …
Rack rate is a classic hotelier term, even though it’s rather old-fashioned given the growing usage of fine-tuned revenue management techniques which attempt to adjust prices in function of …
It is a revenue management term, which is calculated by room revenue minus expenses, divided by the total rooms available. Group booking A booking made for multiple rooms/people …
It’s a big job for any owner, and if you don’t know the language, that job gets even more challenging. Here are ten business terms defined that will help you navigate the waters of your …
Average Daily Rate (ADR) – The ADR is the total revenue income from rooms sold, divided by the number of rooms. For instance, if a hotel made $150,000 while selling 200 …
Business Tips. The hospitality and tourism industry can be a complicated place to navigate, especially when dealing with large vendors and distributors. Here is a quick glossary …
If your hotel is booked at 90% with an ADR of $100, your RevPAR will be = $90. Income generated by bookings on a specific period / Available rooms in the same specific …
Definition: A predetermined amount of time – usually three, four, six or twelve months – that a restaurant uses to report its finances. Tax reporting day (April 15th) is a twelve-month …
In this article, we’ll explain some of the most common revenue management terms, and how they apply to your business. 1. Occupancy Rate (OCC) What does it mean? Your occupancy rate is a …
Management and Restaurant Management Term Paper: Hotel management and restaurant management are the main elements of the proper management in the hospitality …
104 Popular Cooking Terms and Restaurant Jargon. Without further ado, here are popular food terms you should know if you work in a restaurant – whether you’re in the kitchen or in a …
OTA: Acronym for Online Travel Agent/Agencies such as Expedia. Other Revenue: Term for group revenue that is not made from room blocks or food and beverage. Outbound Tourism: …
amenities — Amenities is just another way of saying “features,” often used in the hotel business. AC — Air conditioning (usually shortened to “AC”) keeps rooms cool when the …
place for guests to swim inside the hotel: The heated indoor pool is open until 10 pm. inn noun: another word for "hotel" There's an inn on the other side of town that has a vacancy. Jacuzzi, …
Introduction: The hotel & restaurant management program (HRM) offers contemporary, multi-disciplined, andspecialized courses of study, utilizing the unique learning laboratory …
menu engineering. 1. To maximize profitability by encouraging customers to buy what you want them to buy. 2. Structuring of a menu to balance low- and high-profit items to achieve overall …
A hotel manager is responsible for making sure that all areas of the facility operate and work together as smoothly as possible to ensure a positive experience for guests. To …
Hotel and Restaurant Research Strategy Restaurant strategies to attract customers Impact of incentives to employees Effective Customer care Hotel guest satisfaction Factors to develop …
HOSP 585 Hotel/Restaurant Management. Prof. Christopher Zombas. 08/02/2014. Chapter 5 Review questions. 1. Describe the duties of the director of sales in a full-service hotel. Reports …
If you are non native English speaker then you should find these useful to talk to your guests. Good morning/afternoon/evening, Reception/ Information, —speaking. May I help you? Good …
The following table analyzes the prime differences in the two industries: –. Hotel Management. Hospitality Management. Area of work. Only concerned with the hotel industry …
But restaurant tech terms expand beyond the confines of the restaurant. We’ve separated the list between things you’d hear in the kitchen, to words that off-site support staff may use. Things …
The amount that is left would be considered the profit. CASH-IN SHEET - A cash-in is used to account for all money during an employee's shift. CASUAL DINING - A restaurant providing sit …
Hotel food waste management practices vary from one country to another & from one organization to another. Food waste can arise at various stages of hotel. +91-7028020135 …
The hotel features luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. …
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