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For the average hotel manager, acronyms like GDS and PCI/PSD2 aren’t that intuitive. These tech terms and acronyms are essential for running …
Merchant Rate: A business model used by OTAs to markup hotel net rates to sell to the public. MICE: Industry acronym for Meetings, incentives, Conference, & Exhibitions. Minimum …
ALOS – Average Length of Stay. Amadeus. Apartment Hotel / Aparthotel. Apollo. ARG – Average Rate per Guest. ARI – Average Rate Index. ARR – Average Room Rate. Asset Management. …
An interdepartmental task force consisting of hotel managers, supervisors and hourly employees charged with the responsibility of monitoring and refining a …
86: This is a common term you'll have heard multiple times if you've worked in the restaurant industry long enough. "86" is used when a restaurant is unable to prepare a certain dish, whether that be because they have some external …
C&E (or C and E) – Conference and Events. C&I (or C and I) – Conference and Incentive bookings. CDP1 – Chef de Partie (in charge of a particular area of production within the kitchen) CDP2 – Current Day …
The use of forecast, inventory, rate, configuration, and user interaction to calculate the best pricing and inventory control decisions that maximizes quality revenues for a hotel. Optimal …
Complete Meeting Package – a per person charge, inclusive of guest room, food and beverage, and proportional percentage of all other event charges. COS. Cost of Sale. COTB. Comparative …
Occ (or Occupancy) – The rate of occupation of a hotels total rooms, at any given time. For example, an occupancy rate of 95% would mean that 95% of a hotels room inventory is …
This handy glossary includes the main terms related to the hotel industry, from A to Z, and will get you up to speed with the language of the hospitality field! In this glossary, we explain definitions of the hotel industry …
The answer is definitely yes! MICE in a hospitality context has nothing to do with the small rodents that like to eat cheese. MICE is an acronym that means ‘meetings, incentives, conventions and exhibitions’, which is an important and …
Encyclopedia of Hotel Management Terminology-Ebook. Finally we completed “Encyclopedia of Hotel Management Terminology” (The Biggest Collection of Hospitality Glossary). We got tons …
Here’re some important hotel industry terms and terminologies that every new-age hotelier must know to excel in running hotel business in the long-run. If rating ranges between 0-6, guest is …
A functionality used to control inventory. It is a restriction by which the hotel can restrict any check-outs on a specific day. Guests may stay over this date and check in on this date, but they …
How Loco Taqueria and Fat Baby Have Made Changes on the Fly. COVID-19 has made it essential for restaurants to rethink their normal operations. Here's how Fat Baby and …
Yield Management. This term describes the process of attempting to understand and anticipate customer needs, desires, and behaviors, with the end goal of maximizing …
Come of the commonly used GDS include Sabre, Galileo and Amadeus. Green Hotels This phrase refers to hotels making an active effort to operate sustainably and reduce …
Property – A general term that may be used by a place of accommodation that denotes the facility. Standard Room – This is usually the cheapest room in a hotel; the most …
While this can be a title for one person, it can also be two separate titles: a hotel manager and a restaurant manager. The two manager roles may have specific responsibilities …
POS – Acronym for a point of sale – the system in which the wait staff enters in the order and each sale is recorded. QSR – Acronym for quick service restaurant. Run – To …
REITs are a form of real estate ownership, generally large portfolios of the same property type (e.g., office, retail, apartments, or hotels). Through the registration and IPO …
The hotel booking process has grown increasingly complex in recent decades, especially due to the development of numerous online channels that can be used to search and book hotel …
Business Tips. The hospitality and tourism industry can be a complicated place to navigate, especially when dealing with large vendors and distributors. Here is a quick glossary …
Group Wash: Indicates the difference between a group’s contracted and blocked rooms. Last Room Value (LRV): This is the highest revenue you can make by selling the last room in your …
Generally root vegetables, potatoes, carrots, but sometimes zucchini or other soft vegetables are used. Traditionally, they are boiled, steamed or roasted. * Turn & Burn – Turn a table quickly …
If your hotel is booked at 90% with an ADR of $100, your RevPAR will be = $90. Income generated by bookings on a specific period / Available rooms in the same specific …
Restaurant Terminology... ABCD AWARD - An award given to employees who go above and beyond in their work to encourage them to excel in their work. BACKORDERED - When you order …
Special Offer-2: F & B Service + Front Office + Housekeeping + 200 Tutorials + Hotel Job Training Manuals + Handling Guest Complaint + 127 Hotel Forms & Checklists …
There are different terms that are used hotel and restaurant management. Some of the common terms include bed and breakfast, full board, buffet and so many other …
A room assigned to two people, mostly the couples, with a big bed for two in size of 137*191 cm. Some of the four-star and five-star hotels in Tehran like Parsian Azadi, Parsian Esteghlal, …
Read on for our quick guide to hotel terms. Advance rates: Low rates advertised by the hotel to encourage guests to book in advance. A word of warning: advance rates are often …
A hotel and restaurant management degree is a formal qualification that prepares students to work in supervisory roles in hotels, restaurants, spas, casinos or other hospitality …
It is one of the very important supporting areas in the food and beverage department of the hotel. It provides the food and beverages for the service of meals which are …
A: Aparthotel - The abbreviation for apartment hotel (also referred to as serviced apartments or extended stay).This growing type of business model within the sector uses a …
Budget – A budget is a plan that projects both the revenue, that the hotel anticipates and the expenses for a set period of time. (Quarterly, Annually etc.) Cabana – A room adjacent to the …
B. Banquet: Dinner for numerous people that is generally ceremonial in nature. Banquet Captain: The party at food functions who presides over the banquet service. Banquet Round: Round …
Average Rate Index (ARI) Measures a hotel’s ADR performance relative to an aggregated grouping of hotels (i.e., competitive set, market or submarket). If all things are equal, a property's ARI is …
menu engineering. 1. To maximize profitability by encouraging customers to buy what you want them to buy. 2. Structuring of a menu to balance low- and high-profit items to achieve overall …
Average Daily Rate (ADR) – The ADR is the total revenue income from rooms sold, divided by the number of rooms. For instance, if a hotel made $150,000 while selling 200 …
hotel manager noun: person in charge at the hotel: I'll let you make your complaint to the hotel manager. housekeeping, maid noun: staff members that clean the rooms and linen: Put a sign …
Front of House: Refers to the area of a restaurant where guests are allowed. The dining room and bar are the front of the house. Host/Hostess: The person who meets the …
English Vocabulary for the Hospitality Industry. robertacinus. 21 January, 2016. Lots of students end up finding a job in hospitality to help finance their studies, in fact it’s a …
Hotel and restaurant managers improve the profitability of their businesses by ensuring quality control and a pleasant experience for their customers. They work with …
AV: Audio visual equipment. BB/ DBB: Bed and breakfast / Dinner, bed and breakfast included. BHA: British Hospitality Association. Boutique: properties driven by design and style …
Key terms or Jargon's used in Food and Beverage Service. a la carte - A menu that offers and prices each food and beverage item on an individual basis. Room Service Menu - Menu fixed …
Example 1: A customer spends 100/- on each visit, visits once a month and is transferred to another city after 2 years. This customers lifetime spend will be = 100/- × 1 time × 24 months = …
Inside a Hotel Room. Here are some words that you might need to use when talking about the inside of a hotel room. complimentary — This word means “free.”. Often …
The types of waste generated in hotels and restaurants vary according to the types of food materials used. Examples include egg shells, potato and fruit peelings, bones, food …
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