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Social media is your greatest resource to interact with your customers. When using social media, try using these 10 restaurant promotion ideas to wow your customers! 1. Launch Contests and Giveaways. This is by far, one of the fastest ways to expand your social media network. Your clients will more likely follow you if you provide more value.
1- Make customer service a part of an organized restaurant training system. Every restaurant needs an organized system in place to train all new …
5 Ways to Wow Customers. October 25, 2011. It means doubling dishwashing duty, but there’s an upscale restaurant in Phoenix that delivers a trick that wows its customers. …
Keeping this in mind, we listed 10 tips to help restaurants WOW their own customers. 1. Train your stuff not only on proper service and menu, but also on food service …
Arrange a taxi or Uber for inebriated guests. Take food or drinks directly to your guests’ table (if you don’t typically offer table service). Implement a change regularly suggested …
You don't need a ton of money or time to wow your customers. Sometimes, even something as small as a "thank you" can get the job done. Practice the same things that you would do in a meaningful relationship: Stick to your word. Keep …
Engage customers in a restaurant by giving them incentives to visit again and bring their friends. Create a loyalty system that rewards customers for their purchases but also …
Here are 25 ideas to wow your clients: 1. Keep your promises (it’s the least you can do) The first step in how to wow your clients is simple – keep your promises. Sounds easy enough, right? Shockingly, it’s one of the most …
Allow customers to make appointments easily: It’s likely that the primary interaction your customers will have with your business is scheduling appointments. Making your appointment …
Take the cue. Here are 12 more unique “WOWs” that you might try (or use as triggers for ideas to wow your customers): A security employee who’d only been asked to walk …
Don’t make them wait. Try to attend to the guest within 30 seconds of their arrival, or four rings if they're on the phone. Be polite. This goes without saying, be kind and sincere and greet them with a smile. Make sure to …
Having innovative menu items and engaging in comprehensive marketing would, of course, help you, but if you can deliver the right restaurant guest experience, then half your work is done. 47 percent of customers would take their business …
Thankfully, there are some great ideas for how to attract more customers to your restaurant without breaking the bank. 1. Collaborate on Special Offers with Local Businesses. …
A happy customer is one whose problem was solved quickly and satisfactorily. 3. Fix Problems Immediately. Your third step in delivering excellent customer service is your finesse at dealing with customer problems and complaints. No …
In order to keep customers coming to your restaurant, you have to provide an experience they enjoy. One way to ensure this is always the case is to speak openly with …
These 11 tactics are great ways to attract more customers to your restaurant: Invest in SEO Make the most of social media Encourage online reviews Grow an email list and …
Incentives: If you want to wow your customers, make sure there is an incentive. Simply saying thank you won’t get you very far, but a thank you with a sparkler and a dessert is certainly going …
Here are four tried and true tactics you can use in your restaurant to help your front-of-house employees deliver incredible customer service experiences. Be Sincere Elevate your customer …
Instead, distribute what we call a “smart flyer” to attract more customers to your restaurant. A small, targeted flyer with one simple message and promotion. Make sure your offer lasts at …
Go do it. Give away free stuff,'” explained Bova. Tip for you: Giving products away is less about free stuff for customers and more about reacting to what’s affecting them when you …
A better customer experience means a higher customer satisfaction rate. Follow these five small yet useful things that will help you offer a stellar experience to your customers. 1. Prioritize …
Opinions and thoughts on the restaurant industry, design, business, and tech. By the creators of Table Wow, a beautifully simple online reservation system.
Here are three things you can do to leave your customers filled with awe. 1. The emotional aspect. Quite often customer satisfaction does not only derive from polite staff, …
Yet customers find curbside service essential during this time of uncertainty. If executed with the same meticulousness as the in-person restaurant or retail experience, there are many ways …
2. Follow up when they least expect it. If you get the element of surprise on your side, it's easy to wow a customer. Particularly if you're an entrepreneur or small business …
1. Focus on the very first customer experience – it’s like being on a first date. To get started with WOWing your users, the key thing to focus on is the very first interaction someone …
Get more creative than mints. One idea: Send dinner guests home with a small portion of scratch-made granola so they might revisit their lovely dinner over breakfast the next day, or even a …
In this article, we look at five ways to get your customers to market for you and spread the good news about your restaurant. #1: Amaze Your Customers on a Regular Basis. The best way to …
4. Promote your restaurant on social media. When looking to attract restaurant customers, you need to think of your target audience, which makes using social media a no …
Say yes as much as you can. When you can't, offer as many methods to try and help out and fulfill the need as much as possible. Customers will expect to be told "no" or "I'm …
WOW your customers by giving away free food when introducing a new menu item or service. If they love it, they may just order this item. Some other ideas are; Surprise a regular …
The differentiator must be the level of service, the unique experience you offer each of your customers. You have to engender loyalty in customers so that they will always …
The basics must be taken care of. Your rooms must be comfortable, clean and tidy. They should meet all modern technological requirements, and be equipped with essential conveniences. …
Wow Your Customers with Unexpected Service In a study conducted by Emory University back in 2001, they tested how the human brain reacts to predictability versus …
The key to good customer service in any industry is communication. Give your guests plenty of ways to reach out if they need something. Focus on being proactive instead of …
Photos are shared around most often online and will attract new customer to your restaurant. Instagram-worthy tableware and table linens will help your photos and your customers photos …
Online surveys, in-restaurant guest cards or quick polls on your Facebook business page are three easy ways to get valuable guest feedback. 4) Be responsive to customers’ ideas …
Serve and clear food from the diner’s left-hand side. Pour and refill drinks from the diner’s right-hand side. Promptly get the bill upon request. Carry out table checks to ensure …
1) Be Collaborative. Clients value being included in your process. Even if it slows you down, it's important to take the time and work through each engagement together and …
3. Engage. Have real interactions with your prospects and customers. Talk with them on Twitter and Facebook. Take time in person to really listen and find out who they are, …
Restaurants focused less on food than on juices and coffees often take this route in regard to their social media approach: focus on the atmosphere as much as the product, …
Center: Utilize the center of your patio for the bar. Add backless stools for customers to drink and socialize but can still be encouraged to take a traditional table and …
The best shot you have at reaching new customers is to encourage them to take action. You can do this by targeting your potential customers and giving them something they …
Some of our favorite budget-friendly ways to create Wow experiences for customers include: 1. Personalize the Experience. Although personalization might take a little effort, it’s a great way …
Beyond the kitchen: How to grow restaurant customer loyalty Make service your top priority. Customers may overlook an occasional food mishap, such as an appetizer that …
This will please the customer and will make him or her a client for life. You will need to put in additional efforts and stay alert to the needs and wishes of your customers to create excellent …
15 Ways to Entertain Customers in your Restaurant. Table of Content [ show] Make Available Free WIFI. Organize Regular Karaoke Sessions in Your Restaurant. Give Time for Stand-up Comedy. …
Many restaurant owners don’t put that kind of time into developing such a plan. But it’s worth it to invest the time. Providing “wow” level service will pay off. Here’s why, and how to offer the kind …
Challenge 3: Unique selling point. There was great difficulty in coming to a unique selling point for the restaurant because we focused more on the provision of great food. The …
3) Let The Person Vent. Sometimes, an angry customer at a restaurant may not be looking for a solution. Instead, they just want to be heard. Unfortunately, they don’t know any other way than …
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