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A 1000-room hotel in a major US west coast urban market required a solution for a “C”-rated space in the hotel. The client had a failing 3rd-party operated restaurant that was paying almost no rent and offering substandard quality to …


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The sales strategy that led two hotels to profit in the middle of a pandemic. By Paris Sklavos • Hotel Case Studies. The 2020s started with a major blow to the tourism and hospitality …


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plying Yield Management to the Restaurant Industry,” Cornell Hotel and Restaurant Administration Quarterly. 39 (3): 32-39; Kimes, Sheryl E. 2004. “Restaurant Revenue …


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We perform a qualitative analysis of a large hotel inSicily (IT), the Sporting Club Hotel in the town Cefalù, using the Critical Incident Approach (Hayes, 2008).Through the …


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Learning by Doing: A Case Study of Hospitality Students

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