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The Xotels Glossary clarifies hotel and revenue management terminology. Our hospitlaity dictionary explains the meaning of 500+ words, terms, abbreviations and acronyms.
Merchant Rate: A business model used by OTAs to markup hotel net rates to sell to the public. MICE: Industry acronym for Meetings, incentives, Conference, & Exhibitions. Minimum …
Read on for our quick guide to hotel terms. Advance rates: Low rates advertised by the hotel to encourage guests to book in advance. A word …
Take-Out: When a customer orders food from your restaurant with the intention of eating it somewhere else. Tare: The weight of the container that a product is delivered in, this number should be subtracted from the total weight of the …
Dynamic pricing. Also known as fluid pricing, market-driven pricing and demand-based pricing. It is dynamic because rates change with forecasted demand rather than being static. Automated …
The use of forecast, inventory, rate, configuration, and user interaction to calculate the best pricing and inventory control decisions that maximizes quality revenues for a hotel. Optimal …
Generally root vegetables, potatoes, carrots, but sometimes zucchini or other soft vegetables are used. Traditionally, they are boiled, steamed or roasted. * Turn & Burn – Turn a table quickly …
An interdepartmental task force consisting of hotel managers, supervisors and hourly employees charged with the responsibility of monitoring and refining a hotel's safety and security efforts. Salary. Pay calculated at a weekly, monthly, …
A metric that assumes an even distribution of supply, demand and revenue among all properties in a selected group. An index of 100 indicates a property has achieved its fair share. For …
Complete Meeting Package – a per person charge, inclusive of guest room, food and beverage, and proportional percentage of all other event charges. COS. Cost of Sale. COTB. …
COS – Cost of Sale. Cover – Refers to diners within a restaurant. E.g) A hotel restaurant achieved 30 covers (30 people dined) CRM – Customer Relationship Management. Commonly …
General Hotel Industry Terminology and Definitions. What some hotel managers don’t realize is that some of these common phrases can actually mean different things to …
Refers to restaurant and bar business. Fam Tour/Trip – Familiarisation tours/trips generally refer to complimentary stays for corporate guests who may be considering using the hotel for their organisation …
Encyclopedia of Hotel Management Terminology-Ebook. Finally we completed “Encyclopedia of Hotel Management Terminology” (The Biggest Collection of Hospitality …
This handy glossary includes the main terms related to the hotel industry, from A to Z, and will get you up to speed with the language of the hospitality field! In this glossary, we …
The amount that is left would be considered the profit. CASH-IN SHEET - A cash-in is used to account for all money during an employee's shift. CASUAL DINING - A restaurant providing sit …
Definition: A predetermined amount of time – usually three, four, six or twelve months – that a restaurant uses to report its finances. Tax reporting day (April 15th) is a twelve-month …
Glossary of Restaurant Business Terms . Back of House: Refers to the area of a restaurant where guests are not allowed. The kitchen, dishwashing area, and wait station are …
Hotel Glossary of Terms American Plan (AP) A type of room rate which includes the price of the room, breakfast, lunch, and dinner. Also known as full pension. Apartment Hotel …
A: Aparthotel - The abbreviation for apartment hotel (also referred to as serviced apartments or extended stay).This growing type of business model within the sector uses a …
The restaurant sector is a busy place, full of operators large and small, formal and casual, corporate and independent, high-end and mainstream, which can make it hard to …
A hostel is an inexpensive establishment that offers shared rooms and shared bathrooms. Hostels often cater to young travelers. A youth hostel. (Photo by gery from …
menu (noun): the list of foods and drinks served in a restaurant, café, hotel, etc. - Let's check the menu before deciding whether to eat here. pasta (noun): Italian food made from flour and …
This is a list of restaurant terminology.A restaurant is a business that prepares and serves food and drink to customers in return for money, either paid before the meal, after the meal, or with …
Direct Subsidy – Restaurant accounting term which refers to money used to offset the difference between food service sales and expenses. Display Cooking **-**This term refers …
Half-Board – In hotel parlance, a rate that includes one or two meals, usually breakfast and lunch, or a brunch. Full-Board – In hotel parlance, a rate that includes three full …
Business Tips. The hospitality and tourism industry can be a complicated place to navigate, especially when dealing with large vendors and distributors. Here is a quick glossary …
Main definition. Hotel. A Hotel or Inn may be defined as an establishment whose primary business is providing lodging facilities for the general public, and which furnishes services like …
Culinary Terms: A-D A. A la carte (adj.) - separately priced items from a menu, not as part of a set meal.Al dente (adj.) - cooked so it's still tough when bitten, often referring to pastaA la grecque …
place for guests to swim inside the hotel: The heated indoor pool is open until 10 pm. inn noun: another word for "hotel" There's an inn on the other side of town that has a vacancy. Jacuzzi, …
Lanai: A room that has a balcony or patio with an overlook of water or garden. Last Room Availability (LRA): A combination of negotiated and group rates that allow agents to book a …
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Hotel PMS Checklist - features and functionalities to look for when seeking a best in breed solution. It is imperative that hotels are well supported by their provider and their PMS is …
The Hospitality Sales and Marketing Association brings hoteliers the most comprehensive glossary of terms utilized within the hotel and resorts industry. RevPAR, GOPASH, and much …
Group Wash: Indicates the difference between a group’s contracted and blocked rooms. Last Room Value (LRV): This is the highest revenue you can make by selling the last room in your …
If your hotel is booked at 90% with an ADR of $100, your RevPAR will be = $90. Income generated by bookings on a specific period / Available rooms in the same specific …
Day guests: Hotel visitors who arrive and leave the same day; usually to use facilities such as the spa or restaurant. DB/ Direct Booking: This means when customers book directly with the …
menu engineering. 1. To maximize profitability by encouraging customers to buy what you want them to buy. 2. Structuring of a menu to balance low- and high-profit items to achieve overall …
8 key terms every hospitality professional should know. Like any trade, hospitality has its own jargon which is widely used by people that work in the industry. In order to better understand …
CAKE’s compiled a list of some of the more common restaurant terms that fly around the front of the house and back of the house and put them in one handy place. 86'd: …
2-top, 4-top, etc…. This is the number of guests you seat at a table. The host will typically use this term when informing the server their table has been sat with new guests. A …
Average Daily Rate (ADR) – The ADR is the total revenue income from rooms sold, divided by the number of rooms. For instance, if a hotel made $150,000 while selling 200 …
Asset Management. ADS – Alternative Distribution System. ALOS – Average Length of Stay. Apollo. Availability. Adult Only Resort. Agency Model. Alternative Accommodation. ARR – …
A type of hotel that has long-term housing for guests but may still have hotel services like housekeeping and on-site dining. Apartment hotels usually include a full kitchen and one or …
Hotel Association of Canada (HAC) The national trade organization advocating on behalf of over 8,500 hotels. Hotel Guest Registration Act. Requires hotel keepers to register guests …
As many people regularly join the industry from other fields, we have provided some additional terminology and identified some of the more frequently used terms. There are …
English Vocabulary for the Hospitality Industry. robertacinus. 21 January, 2016. Lots of students end up finding a job in hospitality to help finance their studies, in fact it’s a …
Here is a useful glossary of some 30 catering terms you might hear during your adventures: Back of House. The equivalent of ‘back stage’; everything that you and your guests do not (and …
The difference is the percentage that the restaurant makes on each sale of that item. 15 Restaurant Menu Engineering Terms Menu Engineering. The study and optimization of a menu …
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