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Determinants of the service quality in restaurants: a …

https://www.researchgate.net/publication/237939133_Determinants_of_the_service_quality_in_restaurants_a_qualitative_analysis

Quality concept factors, such as waiting time before service, waiting time at the cashier, meal likeness, restaurant and personnel cleanness, level of courtesy shown by the …


Determinants of the service quality in restaurants: a qualitative …

https://www.inderscienceonline.com/doi/abs/10.1504/IJLTM.2010.02959

From there, this investigation has, as its main objective to define the service quality in the context of Mexican restaurants from a client standpoint. Through research, the …


Determinants of the service quality in restaurants: a …

https://www.deepdyve.com/lp/inderscience-publishers/determinants-of-the-service-quality-in-restaurants-a-qualitative-ikZyBqgeqQ

Service quality is composed of several different factors depending on the type of service and the cultural context being analysed. From there, this investigation has, as its main …


Determinants of the service quality in restaurants: a …

https://www.semanticscholar.org/paper/Determinants-of-the-service-quality-in-restaurants%3A-Trujillo-Vera/4e3e8415073e847b224534d2fa429d72128b649b

Service quality is composed of several different factors depending on the type of service and the cultural context being analysed. From there, this investigation has, as its main objective to …


Article: Determinants of the service quality in restaurants: …

https://www.inderscience.com/info/inarticle.php?artid=29590

Abstract: Service quality is composed of several different factors depending on the type of service and the cultural context being analysed. From there, this investigation has, as its main …


The Determinants of Service Quality - New York Essays

https://newyorkessays.com/essay-the-determinants-of-service-quality/

Parasuraman et al. (1985) provided a list of ten determinants of service quality as a result of their focus group studies with service providers and customers: access, communication, …


Determinants of Consumer Perceptions of Service Quality …

https://www.researchgate.net/publication/233215232_Determinants_of_Consumer_Perceptions_of_Service_Quality_in_Restaurants

Previous studies in the food-service industry have employed the SERVQUAL instrument in questionnaire to assess service quality consisting of fine dining restaurants …


Determinants of the service quality in restaurants : a …

https://www.econbiz.de/Record/determinants-of-the-service-quality-in-restaurants-a-qualitative-analysis-trujillo-andrea/10003925239

International journal of leisure and tourism marketing : IJLTM.. - [Olney] : Inderscience Enterprises, ISSN 1757-5567, ZDB-ID 2512436-5. - Vol. 1.2009/10, 3, p. 271-287


Inderscience Publishers - linking academia, business and …

https://www.inderscience.com/filter.php?aid=29590

Determinants of the service quality in restaurants: a qualitative analysis by Andrea Trujillo, Jorge Vera International Journal of Leisure and Tourism Marketing (IJLTM), Vol. 1, No. 3, 2010 …


Service Quality In Restaurants - UKEssays.com

https://www.ukessays.com/essays/marketing/service-quality-in-restaurants-marketing-essay.php

Previous researches suggested that food quality, physical environment and service are the major components of overall restaurant service quality (Dulen 1999; Susskind & …


Determinants of fast-food restaurant service quality in the United …

https://www.tandfonline.com/doi/full/10.1080/10686967.2021.1886024

Abstract. This research posits and empirically tests the relative importance of five key determinants of service quality in fast-food restaurants (FFRs, also known as quick-service …


WHAT ARE THE KEY DIMENSIONS OF RESTAURANT SERVICE …

https://bib.irb.hr/datoteka/574469.MarkoviRaspor_Dori.-restaurant_service_quality.pdf

respondents’ expectations and perceptions of city restaurant service quality. The third part consisted of demographic questions. Customers’ expectations and perceptions of city …


Determinants of customer perceived service quality in... Free …

https://www.studymode.com/subjects/determinants-of-customer-perceived-service-quality-in-fast-food-restaurants-and-their-relationship-to-customer-satisfaction-and-behavioral-intentions-page21.html

1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College …


[PDF] DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE …

https://www.semanticscholar.org/paper/DETERMINANTS-OF-CUSTOMER-PERCEIVED-SERVICE-QUALITY-Qin-Prybutok/0afb64ef16f5e9601bfd738aed9cbd2efe7bb514

This study extends the underlying dimensions of service quality in the context of FFRs. The original 22-item SERVPERF scale is modified, and another potential dimension, recovery, is …


Quality in the Restaurant Business - School for Champions

https://www.school-for-champions.com/tqm/restaurant_quality.htm

A restaurant that is out of the way and has no ads can still be quite successful through word-of-mouth advertising. Repeat business and referrals come from customers being very satisfied by …


Determinants of Customer Satisfaction - Lifesaver Essays

https://lifesaveressays.com/sample/business-management/determinants-customer-satisfaction/

The study had identified five critical determinants of customer satisfaction in the hotel industry that it sought to examine. They are food quality, service quality dimensions, prices, the …


QUALITY ASSURANCE GUIDELINES - ncem-pa.org

http://ncem-pa.org/pdfs/guidelines_2009.pdf

or instruction, be subject to a second quality assurance review process outside of the normal timeframes identified in 4 PA. Code Chapter 120d, or be subject to disciplinary or other …


CHEMICALS & MATERIALS TESTING & ANALYSIS SERVICES

https://www.intertek.com/analytical-laboratories/allentown/brochure/

• Failure analysis of metals, plastics, polymers, ceramics, and rubbers • Deformulation and unknowns identification • Quantitative and qualitative analyses of surfaces, interfaces, and …


Restaurant General Manager Job Whitehall Pennsylvania …

https://www.learn4good.com/jobs/pennsylvania/restaurant_and_food_service/1669842621/e/

Here are the top five (5) responsibilities of the job: (P&L) Hit Your Sales and Profit Budget Every Period. (Systems) Execute Accurate Projections and Schedules While Working All …


Restaurant General Manager Job Whitehall Pennsylvania …

https://www.learn4good.com/jobs/pennsylvania/restaurant_and_food_service/1674471175/e/

Weekly/Period restaurant performance in sales, labor, ICOS and controllables PRC results and OSAT scores Learning Zone certification levels, crew turnover and staffing levels …

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