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2 attorney answers Posted on Mar 6, 2013 No they probably cannot. That said, the cost of one hour in court will be more than your total bill if you hire an attorney, and you may …
"A business may refuse to give you a free repair, replacement or refund if: you simply changed your mind you misused the product or service in any way that contributed to …
You can, at your discretion replace it or provide a refund if you are unable or unwilling to repair it. Replace or provide a refund on major defects at the customer’s option. You cannot decide ...
A Thai restaurant has been praised online after introducing a no-refund policy for customers who try to send back spicy dishes, but not everyone is so convinced about the idea
If you paid in cash and failed to get a receipt, then the restaurant would have to sue you if they are claiming non-payment. The only way you could have paid cash in this instance is …
You usually have to demand a refund between 30 and 60 days, and a chargeback even up to 120 days with some credit cards. Check the difference between refunds and chargebacks, so you …
Here’s what Consumer Affairs wants you to know about your rights. With some exceptions, retail establishments in New Jersey must disclose their refund policies for non …
Your rights if you later complain about the food and service in a restaurant / Medical conditions and travel cover / A mortgage borrower denied a good rate Cherry Reynard …
Moreover, if the waiter is rude, unhelpful or careless by spilling food on your clothes, for example, the restaurant is in breach of contract. In these circumstances you can …
12 Nov 2014 It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, …
Failure by any business to honour its cancellations or refunds policy may constitute misleading conduct under the Australian Consumer Law,” Mr Keogh said. The ACCC’s guidance …
Cancellation policies and the law. When a business takes a booking from a customer, they enter into a contract which includes terms and conditions. Businesses should ensure that these are …
If you received a credit voucher instead of a cash refund, either directly from an airline or via a travel agent, you can register your interest in the Slater and Gordon investigation. …
Luxury Escapes has twice refused to give a refund, only offering a date change or credit, neither of which is acceptable to us. As Luxury Escapes was not able to provide what we …
If they fail to respect your right to a room, you can try to solve the issue with them or start a dispute and request a refund. FTC’s Cooling-Off Rule Even though there are no specific federal …
Businesses will usually give you a refund in the same way that you originally paid them. This might be cash, cheque, money order or electronic transaction. They won’t give you the refund …
A suitable form of photographic identification with a date of birth, photograph and hologram can be used to prove your age, so items like a passport, driving licence or a PASS …
The new consumer guarantees provisions of the ACL mean that businesses dealing with defective goods must provide a repair, replacement or refund, and if there is a major failure with an item, …
This means that ensuring that it is spent wisely is imperative, and if a takeaway is not as described, you should receive a refund or resolve the issue as soon as possible. In …
Your refund policy You do not have to display a sign that details your refund policy. However, if you do, the sign must not be misleading. Signs that say "No refunds" are illegal. The …
You can never put up a 'no refund' sign. If it's a major failure, you have to give a refund, replacement or compensation. If it's a minor failure, you have to repair, replace or refund. You …
Discrimination legislation. You can stop someone from entering your business, or refuse to serve someone, as long as you don't breach any anti-discrimination laws. According …
As we’ve pointed out before, in Australia, it’s legal for businesses to accept or refuse any type of payment they like. There is no obligation to accept any particular form of payment (including …
If it is a minor failure you cannot immediately reject the goods and demand a refund; you must give the supplier a chance to fix the problem. However, if the product has two or more minor …
There are no circumstances when the restaurant is forced to give it back as they are the mere custodians of the tip." However, he says, there may be circumstances in which it …
A business can refuse to give you a free repair, replacement or refund if: you simply changed your mind you misused the product or service in a way that contributed to the problem you asked …
You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason. Repairs and replacements If a customer has ‘accepted’ an item, but later …
Wendy: The CPA states that if a consumer buys a product and within six months it develops some kind of defect, they may return it to the supplier for their choice of refund, …
When consumers may or may not ask for a refund, repair or return on products and services. Guarantees, warranties. ... Online, private sellers, Australian or overseas businesses, safety …
The main points and rights conferred include: You have 30 days to return faulty goods and receive a full refund. You’re entitled to ask for a refund or price reduction after one …
Whether you post a sign or not, businesses never have the right to refuse or turn away customers because of their race, gender, age, nationality or religion. In addition to the …
“It’s a generalisation, but Australian wait staff are ill-experienced, unenthusiastic, surly and overpaid, and like the restaurant owners-managers for whom they work, regard giving …
If you believe your bank or card provider has incorrectly rejected a chargeback request, you can dispute this decision through the Australian Financial Complaints Authority …
After you buy or use a product, you may identify problems with it, in other words, it does not meet a consumer guarantee. Depending on the type of problem (also known as a …
The debate rages on, but legally speaking, restaurants that have a liquor license are obliged to provide patrons with free tap water. This is according to the l iquor act norms and …
Your rights to a refund will differ depending on three scenarios: The company cancels the booking. You cancel the booking. The booking can’t proceed due to government …
The Federal Circuit and Family Court of Australia (FCFCOA) has recently decided over the case of an employee who wanted to keep her employer’s computer. Learn how HR could respond to …
Not even tap water. Customer will have the option of paying $1 for Waiwera water, a bottled water from New Zealand. The owner of the restaurant, Johannes Bacher, believes this …
You cannot get a refund just because your application, nomination or sponsorship was unsuccessful or refused. Generally, a VAC can only be refunded in certain circumstances, …
If the stay is longer than 24 hours away but still before April 30, you can cancel your upcoming hotel stay at no penalty. You will be eligible for a full refund or, in some cases, a …
It's very rare to hear of a restaurant trying to charge but if it does happen a customer should refuse to pay. As there's no requirement that free tap water be filtered, …
According to the ACCC website's advice on travel cancellations due to COVID-19, "the ACCC expects refunds or other remedy such as a credit note or voucher will be offered in …
The Australian Competition and Consumer Commission (ACCC) is the watchdog that oversees these laws. ... Some give you a full refund until the day of arrival, whereas under …
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose. This …
He flatly refused to let us have any, reiterating that it was not the restaurant's policy." Guilding left the restaurant angry, embarrassed and humiliated. But ultimately the …
The travel site View From the Wing has been keeping track: As of this week, they’ve pointed out shady tactics by JetBlue, United, British Airways, Lufthansa and Kenya Airways, all …
Like Qantas, Virgin Australia opens the door to cash refunds when the airline changes or cancels the flight you’ve booked, even on ‘non-refundable’ fares. However, you won’t …
He refused to give me a receipt and said he would forward it to my email. He also refused to give me back the initial cash register receipt that showed that I paid. I had to reach …
Asked to comment on these latest incidents, a DOT spokesperson said: “Any airline decision to refuse to transport, whether it be the decision of the captain or other airline staff …
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